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Product Frequently Asked Questions (FAQ) Technology Frequently Asked Questions (FAQ) An evolution in the use of shared computing resources that uses the internet as a wide-area network is underway. Most readers are familiar with using the internet to "surf-the-web" or send email. A Rich Internet Application or RIA is a software application that combines the robust functionality of desktop software with an Internet-based architecture. These applications offer complex data manipulation and fast response times with minimal end-user downloads. The server-side of the application (databases, business rules, etc.) is hosted in a separate location from the end-users of the application. The client-side of the application (user-input) may access the application from virtually any place that has an internet connection. Business 2.0 Magazine (October 2004) named RIA’s “One of the Ten Technologies to Watch in 2005”.
With an RIA, the internet is used as a transport layer to send data back and forth between client and server. The data resides on the server-side. All of the processing of data, such as generating claims and statements, producing reports, etc. is also done on the server-side. RIA costs are usually in the form of transaction fees as opposed to the large up-front costs and long-term commitments associated with conventional applications.
In terms of your operation, your users will still run the application from their desktops. The servers that, in many cases, used to take up valuable office space are now located in a secure hosting facility.
Why should you
consider a RIA? MedSuite operates as an Application Service
Provider (ASP) and offers its Practice Management System RIA on a
"subscription" basis.
A company that
"hosts" or offers an RIA product is often referred to as an
Application Service Provider or ASP. The ASP handles backups,
application software updates and upgrades, hardware maintenance,
operating system upgrades, and all of the other tasks that can make
having a system in your office a burden.
ASP's deploy, manage, and remotely host a
software application, via centrally located servers in a
rental, lease, or transactional arrangement over the internet.
o Available 24x7
o Available anywhere that an internet connection can be
found
o ASP performs system and database backups
o ASP performs overnight processing functions
o ASP performs server hardware maintenance and upgrades
o ASP performs server operating system maintenance and
upgrades
o ASP loads program updates
for all clients simultaneously - clients don't have to install updates, don't
get interrupted when a "patch" needs to be sent to them, and don't miss out on
"patches" that are sent to other clients who reported a particular problem
o Eliminates office-based servers, server hardware
maintenance and upgrades, operating system maintenance and upgrades,
server backups and paying someone to perform all of these functions
o ASP hosting center has 24x7 physical security eliminating
the threats of theft, fire, flood and vandalism
o Eliminates
power interruptions and heating and/or air-conditioning interruptions
o Scales as your needs change at a fixed cost. There are no
“upgrade points” to the next level Because MedSuite is an ASP, your data is maintained on MedSuite's servers which reside in
a Data Center that has 24x7 physical
security. The MedSuite hosting facility eliminates theft, fire and vandalism as risks that could
cause data loss. In addition, the MedSuite hosting facility has redundant power supplies and redundant HVAC
systems to eliminate power failures and heating or cooling failures as
potential causes for delays in accessing your
data. Of course, MedSuite also makes sure that your data is
properly backed-up. MedSuite maintains on-site database backups
that, should the need arise, provides for rapid retrieval and database
restoration. Iron Mountain, one of the largest data backup and
storage companies in the world, is used for off-site data storage and
retrieval. MedSuite's hosting center provides a
"high-availability" environment that allows you to access your data when
you want to and from where you want. It is far more likely that
a client will have fire, theft, flood, vandalism, power, or HVAC problems on
their end than MedSuite will on ours. The Web is a universally accessible and secure platform to deploy software, eliminating the need for you to invest in costly hardware, networking equipment, software maintenance, or upgrades. For the price of a connection to the Web, your practice can use the infrastructure of the internet as your network backbone.
You and your staff can work or view critical practice information, over the Web, from anywhere, at anytime, with unlimited users, and with complete flexibility. Practice administrators and physicians can see complete and up-to-date practice information to make better decisions from anywhere at anytime. Best of all, your practice will be doing it better, faster, and cheaper.
With MedSuite, your data is much safer than it would
ever be on an unsecured desktop or server in your office. MedSuite employs all
of the leading-edge hosting security devices available, from secure HTTP
and
128-bit data encryption to sophisticated firewalls and anti-virus
software.
Your practice
information is your most important asset, and we safeguard your privacy
with utmost vigilance. Our privacy policy is extremely thorough, yet
easy for us to communicate: Under no circumstances will we or anyone
else ever access your data without your express permission. Simply stated, we do not share your data with
anyone, ever. For our complete privacy policy,
click
here.
To use MedSuite, all you need is access to the Internet, Windows
2000
(or later) PC running at 500mhz or faster, with at least 20MB of free
disk space. MedSuite was built with a robust client front-end
and is not browser-based because we felt that the performance of
browser-based applications would not be sufficient to meet the
"heads-down" data entry requirements of a billing service or
large practice.
To get started, simply contact our Sales Department
at sales@medsuite.net.
One of the great benefits of Web-hosted applications is that you are
always on the latest version of our application.
As enhancements are made, you
get them automatically – no upgrade requirements or disk management
problems. So you never have time-consuming and costly upgrades, and you
never have to worry about installing or maintaining software. |
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Last Edited
February 18, 2005 01:08 PM |