MedSuite Product Brochure

 
 
   
 

Privacy Policy
MedSuite respects the privacy of anyone who uses a MedSuite product or our Web site (www.medsuite.net).  We reserve the right to change this Privacy Policy. If we change it, we will provide notification of the change at least thirty (30) business days before the change takes effect and include directions for how you can respond to the change.


Collected Information

Businesses that use a MedSuite application (the "Services") will be required to give us certain information. Depending on the services chosen, we ask for contact and account information, such as name, company name, address, phone number, e-mail address, password and the number of users in the organization who will be using the Services, in addition to financial and billing information, such as billing name, address and credit card number. After you become a client, we may ask for additional personal information, such as title, department name, fax number or additional company information, such as the number of practitioners, number of anesthesia cases, number of non-anesthesia encounters, number of employees, and the like.

MedSuite uses the information we collect to set up the Services for your organization. We may also use the information to contact our customers and prospects to further discuss their interest in our company, the Services we provide and ways we can improve them, and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about the Services or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mailing support@medsuite.net.

All financial and billing information that we collect through a MedSuite Web site and the Services is used solely to bill for the Services. MedSuite does not use this billing information for marketing or promotional purposes.  We do not disclose to any third party the information provided, except as may be required by law.

MedSuite has integration relationships with third-party companies and individuals ("Integration Partners"). These relationships extend the functionality of the Services and the Integration Partner application or service ("Integrated Service") by allowing the Services and the Integrated Service to exchange customer data and to establish linked business processes between the two. Customers who pay MedSuite for use of the Services and use this Integrated Service are considered customers of both MedSuite and the Integration Partner. MedSuite and an Integration Partner may share customer contact, account, financial and billing information, and business data with respect to their integrated business relationship with the customer. The sharing of this information allows MedSuite the Integration Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows the Integration Partner to provide consolidated billing services to the shared customer and allows for the enhanced functionality of the integrated service. Shared contact, account, financial and billing information, and business data is governed by the MedSuite Terms of Service.  MedSuite does not share your patient data with Integration Partners without your express permission and never without a current HIPAA Business Associate Agreement between you and our Integration Partner.

If applicable, MedSuite may use a third-party intermediary to manage credit card processing. This intermediary is solely a link in the distribution chain and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

Other third parties, such as content providers, may provide information on a MedSuite Web site, but they are not permitted to collect any information, nor does MedSuite share any personally identifiable user information with these parties.

MedSuite customers use MedSuite online applications to host data and information. MedSuite will not review, share, distribute, print, or reference any such data except as provided in the MedSuite Terms of Service, or as may be required by law. We will view or access individual records only with your permission (for example, to resolve a problem or support issue). Of course, users of the Services are responsible for maintaining the confidentiality and security of their user registration and passwords.

MedSuite may also collect certain information from visitors to a MedSuite Web site and customers of the Services, such as Internet addresses. This information is logged to help diagnose technical problems and to administer the MedSuite Web site and Services in order to constantly improve quality. We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties.


Cookies
Cookies are files Web browsers place on a computer's hard drive. They are used to help us authenticate clients and provide timesaving shortcuts and preferences. MedSuite may use a persistent encrypted cookie, if the client requests, to save and retrieve individual authentication information as well as other per-client device preferences. When a visitor follows a link to the MedSuite Web site from an affiliate or promotion, MedSuite stores information about that affiliate or promotion in a session cookie. Acceptance of these cookies is optional. MedSuite issues a mandatory session cookie to each user of the Services only to record encrypted authentication information for the duration of a specific session. If you reject this cookie, access to and usage of the Services may be denied.


Third Party Sites

The MedSuite Web site and online applications may contain links to other Web sites. MedSuite is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors must check the policy statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.


Security

MedSuite has security measures in place for the Services to help protect against the loss, misuse and alteration of the data under MedSuite's control. When the Services are accessed using Netscape Navigator, or Microsoft Internet Explorer versions 4.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you. MedSuite also implements an advanced security method based on dynamic data and encoded session identifications and hosts the Services in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, MedSuite requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.


Opt-Out Policy
MedSuite offers you a means to choose how we may use information you provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice. Send your request to support@medsuite.net.


Additional Information
Questions regarding this Privacy Policy or the security practices of the MedSuite should be directed to MedSuite's Support Department by e-mailing support@medsuite.net or calling 239-945-7100.