Help

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MedSuite's Help System contains a number of components.  Some of these components will help you directly, while other will help MedSuite's support staff help you.  Let's take a look at them:

 

 

Contents

Executes the online help file (this document).

Search for Help On...

Executes the online help file (this document) in "search mode"

Keyboard Shortcuts

Displays a list of helpful Keyboard Shortcuts

Contact Support

Displays a document containing Support Contact information and telephone numbers.

About

Displays an "About" screen that contains MedSuite's address, telephone numbers, and web site address as well as information that may be helpful for MedSuite Support personnel such as the MedSuite version and build date.

Splash Screen

Displays the "Splash" screen that appears after you login to MedSuite and before the MedSuite application is fully loaded.

Diagnostics

Give the end user the ability to diagnose network.

Network Information

Displays a good deal of Network Information for your IT Staff or MedSuite's Support personnel which may help explain why you may be having trouble connecting or staying connected to MedSuite.

Network Test

Runs a utility that provides feedback on network speeds and response times.  Select the option to Run Tests. This will run a test on your network by performing a test download to see at what speed your network is running. In addition, it will perform a Trace Route that will tell you how many "hops" are being made from your office to the servers. These diagnostic tests could be run to help you diagnosis any problems on your end if you believe your network is running slowly.

System Information

Displays a great deal of information about your computer to your IT Staff or MedSuite's Support personnel.