Reverse Charge

Reverse Charge allows you to reverse a single charge on a visit, instead of having to reverse the entire visit in order to remove one of the charges on the visit.   For example, you may use the Reverse Charge option if you need to un-do a single charge from a visit with multiple charges, such as an Age or Emergency charge, or a line or other modifier charge, or a post-op pain charge on a visit.

From the Ledger, Visit or Charge Reversals may be performed from the Charge/Payment or Activity Views by either right-clicking to invoke the pop-up menu, or selecting the Options button at the bottom of the screen.

To reverse a single charge, make sure the mouse has selected the individual charge to be reversed by pointing and clicking on the charge (charges display yellow in the ledger).  If the mouse is on a CHARGE line when you right-click to invoke the pop-up menu, you will have an option to Reverse Charge.  After selecting the option to Reverse Charge, a Warning will be displayed, and you will be asked if you want to reverse the selected charge.  After selecting Yes, the Charge will be reversed, as well as any Payments and Adjustments that had been posted to the Charge.  Please note that a Reversal cannot be undone after you have selected Yes.

If the charge to be reversed has any payments applied to it, a payment batch must also be selected.  The total of the payments applied that are to be reversed will be written to the payment batch as a Bulk Payment with no claim distributions.  This is true whether the reversed payments were originally bulk, insurance, or self pay.  MedSuite uses the bulk payment as a "place-holder" or "tickler" so that the user will be reminded to re-apply the reversed payments.

Another box will be displayed to remind you that if you would like a new, corrected claim to be produced, you will need to Reset Billing.  The original claim will remain open unless you reset billing to create a new, corrected claim.  If you do not need to file a corrected claim, you do not have to reset the billing; the original claims remains open and payments can be posted to it.

After the Reverse Charge is complete, the reversed charge/payments/adjustments visit will show in a coral color in the ledger.

A visit with a Physician and a separate system-created CRNA charge will not allow either of those charges to be reversed individually.  If you need to reverse either the MD or CRNA charge, the entire visit will need to be reversed.  In addition, "Secondary Procedures" may not be reversed (such as the C-Section following a Labor Epidural, if it was entered using the Primary/Secondary Procedure function in Visit Entry).  If a Visit only has one Charge, the entire Visit must be reversed; you may not use the Reverse Charge option in that case.