View Claim

The View Claim option allows you to view a previously generated claim.  From the Ledger, this option is available from the Activity or Billing View by either right-clicking to invoke the pop-up menu, or selecting the Options button at the bottom of the screen.   The View Claim option will be available when the currently selected row in the Activity or Billing View is a claim billing record.  Both electronic and paper claims may be viewed; electronic claims will be displayed in a HCFA paper claim format.

After selecting the View Claim option, the claim will be sent to the View Claim/Stmt tab in the Task Viewer, where it may be viewed or reprinted.  No notation is made in the account that the claim has been viewed and/or reprinted.

Reprinting will reprint the original claim, exactly as it was originally.  It will have the original file date and data (so if there was an incorrect policy number on the claim before, which has since been corrected, a reprinted claim will still print the incorrect policy number.)  A reprint will not close the original claim or restart the aging.  No notation is made in the account that the claim has been viewed and/or reprinted.