All statements for the account may be suspended until such time as the suspend is removed. If an account is suspended:
• | Statement Billing will stop being issued |
• | Dunning Levels will not advance |
• | Account Followup will cease |
• | Collections activities will cease |
When the suspend is removed from the account, the user will be asked if they want the billing cycle to restart the billing cycle. If the user indicates that he wants the billing cycle to be restarted:
• | Statement Billing will commence |
• | Account Followup will commence |
• | Collections activities will commence |
• | Dunning Level by set to zero |
• | First Statement Date will be reset |
• | Last Statement Date will be reset |
• | Next Statement Date will be set to the current date |
If the user indicates that he does not want the billing cycle to be restarted:
• | Statement Billing will commence |
• | Account Followup will commence |
• | Collections activities will commence |
• | Dunning Levels will advance from the Last Level |
|