Remove From Collection

The Remove From Collection option may be used to remove an account from collections that has already been turned-over.  From the Ledger, this option is available from the Charge/Payment View if a visit has been turned over to collections and is displaying in red, by either right-clicking to invoke the pop-up menu, or selecting the Options button at the bottom of the screen.

After selecting the Remove From Collection option, the visit will no longer display in red in the ledger.  However, this does not change the Account Class, or remove a Collection Agency Code, or reverse a collection adjustment, or remove the "In Collections" flag from the Account Billing Tab.  If necessary, the user should perform these functions.  The Account Class, Collection Agency, and In Collections flag may all be change on the Account Billing Tab.