MedSuite for Everyone

This section addresses the basic login, data entry, and daily functions of MedSuite including:

The workflow processed by billing organizations is typically in the form of documents of one kind or another.  These documents include Hospital Admitting Records, Anesthesia Records,  Super-Bills, etc.  In order to function as efficiently as possible, a billing organization will attempt to limit the number of times that each document is "touched" by their employees.  Usually, the entry of the data from one document is dependent upon the entry of another document.  For example, if you don't enter charges, you won't generate any claims and therefore won't receive any payments.  The event that initiates this entire process is the receipt of a charge record (Anesthesia Record, Super-Bill, etc.).  However, before the charges can be entered, the patient must be entered.  It is at this point where organizations may differ as to the order in which these events occur.  Some organizations have someone enter all of the demographics  and then that person or typically someone else will enter all of the charges.  We call this the demo-demo/charge-charge organization.  Other organizations enter their demographics and charges for each patient simultaneously.  We call this the demo-charge/demo-charge organization.

Neither approach is right or wrong.  Sometimes economies of scale dictate the demo-demo doesn't work well because there isn't sufficient volume to keep two people busy.  In other cases, there is information on the Anesthesia Record or Super-Bill that is demographic in nature, it  is not available on the Admitting Record, and the decision to perform demo-charge is an acknowledgment that the charge entry people will have to update the demographics anyway; so they might as well enter the entire demographic.

Naturally, MedSuite provides a facility to implement whichever approach that the organization wants to implement.  The Navigation Menu provides the Demo-Charge/Demo-Charge approach while the Batch Menu provides the Demo-Demo/Charge-Charge approach.  Of course there are any number of reasons why one would want to open a Patient's Demographics or their Ledger from the Navigation Menu that have nothing to do with entering new charges.  In addition, there are a number of functions on the Batch Menu that have nothing whatsoever to do with entering Demographics, Charges, or Payments, but nevertheless they are Daily "batch-type" functions.  However, as a rule-of-thumb Demo-Charge/Demo-Charge is done through the Navigation Menu whereas Demo-Demo/Charge-Charge is done through the Batch Menu.

The Queues Menu provides a the means of accessing the primary Followup functions of MedSuite.  These functions include the Followup Manager, Collection Selection and Turnover, Collection Letters, and the Refund Manager and Refund Listing.