The New Account form allows the user to enter information about the person or entity who is the account holder as well as some billing control information about the account holder.
Account Control
Patient Relationship to the Account
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The Patient Relationship is use to control what if anything needs to be entered for the account on this form. If the relationship is 'self', then the patient is the account. The patient (and therefore the account) information was just entered on the New Patient form. If the relationship is not 'self', then the account can be:
• | Imported from the Patient and Modified |
• | Selected from a Previously Exisiting Account |
When a new patient is being added, the relationship defaults to "Self". If, at the time of data entry, the patient is less than 18 years old, you will receive a message telling you to verify the patients relationship to the account holder.
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Import Patient Information
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If the patient information is imported, all of the data fields on the form will be populated from the New Patient form. The user should new override the fields that need to be changed. For example, if the account is the patient's spouse and the patient date is imported, then the user will need to change the accounts first name, date of birth, social security number, sex, etc. However, all of the rest of the information is 'clean' and 'correct'.
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Select Account
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If the account is also the account holder form another patient, then the Account Lookup will be presented and the user can select an account from a list of previously entered accounts.
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Patient Numbers
Patient No
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Number assigned to the patient by the practice. This number may be system generated from a 'seed' number in Practice Maintenance.
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Chart No
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Chart Number.
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Soc Sec No
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Social Security Number
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Med Rec No
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Medical Record Number from the hospital
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Name
Title
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Title (Mr, Ms, Mrs, etc.)
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Salutation
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Indicates how letters to the patient will be addressed (Dear Salutation....) Values are:
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First/M/Last
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Name entered in First, Middle and Last sequence
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Nickname
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NickName. Will default from patient fiest name
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Generation
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Generation (Jr., Sr., etc.)
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Degree
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Degree (MD, CRNA, Phd, etc.)
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Personal Contact Information
Address
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Address consisting of:
The tab order will skip from Street Address (Add'l) to the Postal Code. The Postal Code lookup will complete the City and State. In addition, the Postal Code lookup will default the Area Code of the telephone numbers if the Area Code is defined in Postal Code Maintenance.
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Country
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A foreign country may be entered if needed. The cursor will, by default, skip this field. To enter a country, Shift+Tab to back up to the field to enter the country.
NOTE: Canadian mail is addressed like US Mail: City, State (Province Code) and Postal Code. Therefore, it is entered into MedSuite with the Postal Code, City, Province (AB for Alberta, ON for Ontario, etc). and then Canada can be typed into the Country field.
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Home
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Home telehone number.
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Fax
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Fax telephone number
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Work
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Work telephone number
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Other
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Other telephone number
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Mobile
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Mobile telephone number
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Pager
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Pager telephone number
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E-Mail
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E-Mail address
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Personal Details
Birth
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Date of Birth. See date field definition for use of two/four digit years.
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Death
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Date of Death. See date field definition for use of two/four digit years.
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Sex
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Sex (Male, Female, Unknown)
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Marital Status
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Marital Status (Married, Single, Widowed, etc.)
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Employment
Practice Maintenance allows the system to be configured to allow entry of the Employer Lookup or Employer Name/Description or both.
Some practices will define employers in a separate Employee Maintenance function and use the Employer Lookup. This allows the Primary Insurance Plan to be pulled through from the Employer as a default. Other practices will find that this capability does not gain them much and will simply want to key in both the Employer Name/Description and the Primary Insurance Plan.
Employer (Lookup Field)
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Employer can be selected from Employer lookup.
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Employer (Text Field)
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Employer Name can be keyed in
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ID
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ID assigned to employee by the Employer may be entered
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Status
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Employment Status (Full-Time, Part-Time, Retired, etc.)
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Date
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Date Status was changed (employment date if employed, retirement date if retired, etc.)
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Occupation
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Occupation name/description
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Account Class
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The Account Class must be selected from the Account Class Lookup. A default value for the Account Class may be defined in Practice Maintenance.
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Account Type
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The Account Type is an optional field that is used for reporting and selection purposes
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Payment Plan Amt
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Overrides the practice-level Minimum Payment Amount for this account. This allows monthly payments to be negotiated and tracked as minimum payments that are different from the practice minimum.
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Claims Suspended
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All claims may be suspended for the account until such time as the suspend is removed.
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Finance Charges
Waive Finance Charges
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Indicates if Finance Charges should be waived on this particular account, if the Practice and Account Classes are set up to assess Finance Charges.
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Orig Fin Chrg Date
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Date that the first finance charge was issued to the account holder
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Last Fin Chrg Date
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Date that the most recent finance charge was issued to the account holder
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Next Fin Chrg Date
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Date that the next finance charge is due to be issued to the account holder if no payment is made.
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Collections
In Collections
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Indicates if the account is in a collection status.
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Number of Collection Letters Sent
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Indicates how many Collection Letters have been sent to the account
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Collector Group
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Indicates if there is a Collector Group assign to 'work' this account
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Agency
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Indicates the Collection Agency assigned to this account if it currently is in a collection status or if it goes into a collection status in the future
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Statement
Stmt Suspended
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All statements for the account may be suspended until such time as the suspend is removed. If an account is suspended:
• | Statement Billing will stop being issued |
• | Dunning Levels will not advance |
• | Account Followup will cease |
• | Collections activities will cease |
When the suspend is removed from the account, the user will be asked if they want the billing cycle to restart the billing cycle. If the user indicates that he wants the billing cycle to be restarted:
• | Statement Billing will commence |
• | Account Followup will commence |
• | Collections activities will commence |
• | Dunning Level by set to zero |
• | First Statement Date will be reset |
• | Last Statement Date will be reset |
• | Next Statement Date will be set to the current date |
If the user indicates that he does not want the billing cycle to be restarted:
• | Statement Billing will commence |
• | Account Followup will commence |
• | Collections activities will commence |
• | Dunning Levels will advance from the Last Level |
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Returned Mail
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Indicates if the practice has gotten returned mail from billing the account. In other words, since the address is bad or incorrect and the statements are not getting to the account holder, there is no point in continuing to be bill the account until such time as a current address is entered.
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First Statement Date
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Date that the first statement was issued to the account holder
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Last Statement Date
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Date that the most recent statement was issued to the account holder
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Next Statement
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Date that the next statement is due to be issued to the account holder
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Dunning Level
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Delinquency level that the next statement will be issued at. The Dunning Message associated with this level is defined in Practice Setup.
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Billing Message
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Special Billing Message that will appear on the statement for this account holder.
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Billing Message is Recurring
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Indicates if the Billing Message is a one-time or recurring message
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Override Billing Message
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Free-Form Text Billing Message that will override the Billing Message or the Practice-level Dunning Message.
Up to four lines of 60-characters of text per line may be entered.
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Buttons - New Patient Mode
Back
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Go to the previous step (New Patient) in the wizard.
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Next
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Go to the next step (Insurance) in the wizard.
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New Patient
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Complete the New Patient Wizard, "Loops" back and re-runs the Patient Wizard allowing you to add another New Patient.
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Ok
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Complete the New Patient wizard and opens the patient in 'Edit' mode
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Cancel
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Close the form and do not save the changes (if any).
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Buttons - Batch Demographics Mode
Back
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Go to the previous step (New Patient) in the wizard.
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Next
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Go to the next step (Insurance) in the wizard.
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New Visit
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Completes the New Patient, enters New Visit mode, and (when the Visit is completed) "loops" back and re-runs the Patient Wizard allowing you to add another New Patient.
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Visit Wizard
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Completes the New Patient, enters the Anesthesia Visit Wizard mode, and (when completed with the Visit) "loops" back and re-runs the Patient Wizard allowing you to add another New Patient.
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Ok
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Completes the New Patient, and "loops" back and re-runs the Patient Wizard allowing you to add another New Patient.
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Cancel
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Close the form and do not save the changes (if any).
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